What We Collect and Why We Keep It
When you open an account with us, we collect the information needed to run it: your name, email address, phone number, and the wallet identifiers you use — whether that's DANA, OVO, or GoPay. We also log device and session data each time you access the
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lobby, which helps us detect unusual login attempts and keep your account secure. Transaction records are retained as long as your account is active and for a reasonable period afterward, in line with standard financial recordkeeping practice. We do not store your full e-wallet PIN or
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password — payment confirmations happen inside your own DANA, OVO, or GoPay app, and we only receive a transaction reference. Cookies and local storage are used to remember your session state so you can switch from your phone to a browser without being asked to log
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in again. You can clear these at any time through your browser or device settings. All data transfers between your device and our servers use SSL encryption. Availability of any account feature depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.